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FAQs

General Questions

What is CBD?

CBD, short for cannabidiol, is a naturally occurring compound found in the cannabis plant. Unlike THC (tetrahydrocannabinol), CBD is non-psychoactive, meaning it won't get you high. Instead, it's known for its potential therapeutic benefits, including promoting relaxation, supporting sleep, and relieving discomfort.

Is CBD legal?

Yes, CBD product derived from hemp that produced and approved by Thai FDA is legal in Thailand. You must check the legality of every of the product every time you purchase for your own safeness.

Will CBD make me fail a drug test?

While it's unlikely, consuming full-spectrum CBD products containing trace amounts of THC could potentially result in a positive drug test. Our Diip CBD product using only broad-spectrum or CBD isolate products, which contain no THC and result in negative drug test.

Product Questions

How do I use CBD oil?

CBD oil can be consumed sublingually (under the tongue) for fast absorption, added to food or beverages. We recommend starting with a low dose and gradually increasing until you find the optimal dosage for your needs.

Are your products third-party tested?

Yes, all Diip CBD products undergo rigorous third-party testing to ensure purity, potency, and safety. We provide lab reports for each product, allowing you to verify the quality and cannabinoid content.

Are your products organic and non-GMO?

We strive to source organic and non-GMO ingredients whenever possible. All our products are made with organic hemp grown in nutrient-rich soil without the use of pesticides or synthetic fertilizers.

Ordering and Shipping

How long will it take to receive my order?

Orders are typically processed and shipped within 1-2 business days. Delivery times vary depending on your location and the shipping method selected at checkout. You'll receive a tracking number via email once your order has shipped.

Do you offer international shipping? 

At this time, we only ship within Thailand. We hope to expand our shipping options in the future to serve customers worldwide.

What is your return policy ?

We offer a 30-day satisfaction guarantee on all unused and unopened products. If you're not completely satisfied with your purchase, simply contact us for a full refund or exchange.

Contact Us

Still have questions?

We're here to help! Contact our friendly customer service team via email at admin@goodneighborsbiotech.com. We're committed to providing you with the information and support you need to make informed decisions about your CBD journey.

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